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Wellington Primary School

Emergency contact details



Fire / Ambulance / Police: 999 or 112
Police Non-Emergency: 101
Gas Emergency: 0800 111 999
Thames water: 0800 714 614
Power Cuts: 105
Electrical Emergency: 0800 40 40 90
Hounslow Out of Hours Emergencies: 020 8583 2222
Hounslow Police Community Safety Unit: 020 8247 6583
Samaritans: 116 123
Samaritans offer a safe place to talk any time you like, on your own terms. Available 24/7

Childline: 0800 1111
Childline is a free, private and confidential service for children in distress. Aimed at anyone under the age of 19. Available between 7.30am and 3.30am

National Domestic Abuse Helpline: 0808 2000 247
This free Helpline offers confidential, non-judgmental information and expert support. It can also help you to access refuge accommodation, or other specialist domestic violence services, if you need them. Available 24/7

Shout 85258 (text SHOUT)
Confidential 24/7 text service offering support if you are in crisis and need immediate help.

NSPCC: 0808 800 5000
Help for adults concerned about a child. Available: 24/7
Streetlink -
StreetLink urgently connects adults experiencing homelessness with the local support and services available to them.



Mental Health Support, Wellbeing and Prevention Team (SWAP): 020 8583 3003
Victim Support West London: 0808 168 9111 Available: 24/7
Women and Girls Network & Rape Crisis: 0808 801 0770
Men’s Advice Line: 0808 801 0327
Southall Black Sisters: 020 8571 9595
National LGBT Domestic Abuse Helpline: 0800 999 5428
Family Lives Parenting Support Helpline: 0808 800 2222
PANDAS Foundation (Perinatal Mental Health): 0808 196 1776
Mind Infoline (Mental Health information and signposting service): 0300 123 3393



Hounslow Emergency food support services website: For details of all emergency food support services in Hounslow

The Trussell Trust: (not specific to Hounslow) Emergency food and support for people in need. Applicants will need a voucher from their referral agency first, so find the nearest foodbank, and find out when their referral agency is open.

Local Food projects
Gurdwara Sri Guru Singh Sabha
1000 meals per day served. Meals 11am-7pm.
Alice Way, Hanworth Road, Hounslow TW3 3UA 020 8577 2793

The Open Kitchen - free hot meals in Hounslow
12pm-2pm and 6pm-8pm 514 Great West Road, Hounslow, TW5 0TE
0115 911 7222



StepChange Debt Charity: 0800 138 1111
Offering free, confidential advice and support to anyone who is worried about debt.

National Debtline: 0808 808 4000.

Money Helper (previously Money Advice Service): 0800 138 7777
Open 8am–3pm on 24 December and 31 December and closed from 25 to 28 December and on 1 January.

Hounslow Homelessness Prevention: 020 8583 3942

Benefits information:

Ask CPAG (Child Poverty Action Group) is a useful hub of information compiled about coronavirus and what this means for receiving benefits which you can visit here, and find out about issues such as Tax Credits and Coronavirus, and Self Employment, Universal Credit and Coronavirus.

If you have a query relating to a family in acute crisis or a child at risk of significant harm in Hounslow, please contact the Children’s Front Door team on 020 8583 6600 (Option 2) or email

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